How your Balance works

At first sight, your FairPay balance may seem complicated to understand because it features 5 different amounts in two currencies.

However, it is straightforward and reflects the state of your unpaid earnings for each currency.

Total:

Your total earnings that we will pay out eventually (if there are no refunds and unprotected chargebacks).

👉 Read more on our payout schedule.

To claim:

Your total earnings for which you need to take action before they become 'Available for payout'.

To claim your earnings, you need to deliver what you sell: upload your custom video to FairPay or have the live show with your customer, and you will automatically claim your corresponding earnings.

👉 Read more on how to claim your earnings.

Rolling Reserve:

These earnings are currently in Rolling Reserve, and we will pay them out in 180 days or less.

Whenever the 180-day period has elapsed on a given sale, your corresponding earnings in Rolling Reserve will be automatically transferred to 'Available for payout now'.

👉 Read more on the Rolling Reserve.

Available for payout now:

Your total earnings that are currently available for payout.

If you have an active payout method, and the sum of your earnings in 'Available for payout now' earnings in both EUR & USD is above your payout minimum, we will automatically pay those earnings on the following Tuesday.

👉 Read more on our payout schedule.

Available for payout < 16 days:

These earnings are currently waiting for the arrears period to end, and we will pay them out in 16 days or less.

Whenever the 16-day period has elapsed on a given sale, your corresponding earnings will be automatically transferred to 'Available for payout now'.

👉 Read more on the 16 days arrears period.

Your balance is updated in real-time

We do our best to update your balance in real-time. Should you notice any discrepancy, please reach out to us via the live chat bubble.

Updated on: 28/08/2023